Case Study: How Our Designer Tool Helped Print Industry Leader Scribes Digital

casestudy Scribes Digital print ltd

Overview

Scribes Digital started its journey in 1992. They have now become a leading provider of print solutions in the UK. They provide printing services on various products like mugs, calendars, t-shirts, and more. The company is even acclaimed for quick delivery and eco-friendly initiatives. Their services are most helpful to businesses of all sizes, from startups to corporates.

Technologies

PHP, Magento 2, Angular, Node, HTML5, CSS3

Project Highlights

  • Client purchased Web-To-Print Magento Extension (Premium) with some add-ons like lock feature, photo calendar, and social media import.
  • After the initial setup, we explained all product configurations and even helped the client set up different products.
  • Our client purchased a full-fledged calendar customization add-on.
  • As per client's business logic, we did some customization to enhance the functionalities of our tool.

Background

Despite being an industry leader, they still wanted to go one step ahead and provide their customers better service. They integrated our product designer tool, which lets their customers create their own design.

Project Requirement

The client was looking for a professional design tool that can be directly integrated into their Magento environment. They wanted to provide an exceptional experience to their end customers while purchasing any personalized products. Secondly, they wanted to sell personalized calendars using our tool, so end-users can further customize them.

Implementation

  • Our team assisted the client in setting up different types of products using our design tool.
  • We set up test calendar products so they can use them to configure similar products further.
  • Before the new year, our data entry team assisted in setting up calendar products with different templates on their live site.
  • Customized show or hide cart button on the product detail page as per their requirements.
  • Customized the tool to allow only particular colors for each product which the admin sets from the backend.

Outcome

Above customizations helped them get control over certain functionalities by enabling or disabling features. They are able to sell personalized calendars too. Using our tool and add-ons, their end customers can purchase various personalized items like mugs, calendars, t-shirts, and more.

Result

As our client has different products and all products require different features, customizing the tool’s features has helped a lot. Introducing the new vertical of personalization helped them provide better service, increase return on investment, and made them stand out from the competition.

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